Whistleblowing

Whistleblowing

How to notify

You can notify by email to varsling@sio.no. Other complaints and customer inquiries are submitted via our contact form.If you wish to notify anonymously, the notification can also be sent by post to: SiO, Department for Organization and Development, PO Box 94 Blindern, 0314 Oslo. Mark the envelope "Varsling".

What happens when you notify?

How we follow up on the case depends on what the case is about. If you provide sensitive information about yourself or others, we treat the matter confidentially. All case managers are bound by confidentiality.

Who will know that you have given up?

Inquiries to varsling@sio.no are received and followed up by the Department for Organization and Development. The current service area will be involved, and the purpose is to get the matter as well informed as possible. We want to protect you as far as possible, and we do our best to ensure that you do not experience negative consequences from speaking up. If your case involves other people, the proceedings may involve them learning that you have spoken up. SiO screens information that is sensitive and that can be linked to you. We will therefore not disclose such information.

What should the notification contain?

Explain the case and describe what you have experienced. For example: What happened? Who was involved? Where and when did it happen?

Ethical guidelines

Generally

SiO provides services to students at universities, colleges and vocational schools in Oslo. SiO will contribute to high study quality and equal right to education in collaboration with students and educational institutions.

• SiO's vision: We want to create a better everyday life for all students.
• SiO's values: Close, targeted and inventive.

SiO demands fairness, honesty, integrity and loyalty in all its activities. Interaction between SiO, students, collaboration partners and the business world must take place in an ethical and trust-building manner. There must be transparency and traceability to ensure that employees' integrity is not called into question.

Personal appearance

Everyone has an independent responsibility for their own actions, and therefore distance themselves from and combat any unethical practice. SiO does not accept any form of harassment, discrimination or other behavior that can be perceived as threatening or degrading. SiO employees must be accommodating, polite and treat colleagues, students and other partners with respect and contribute to a good working environment and good customer experiences. Managers in SiO must be particularly aware that their behavior forms the basis for the ethical norm and practice in the business.

Personal benefits

Employees of SiO must avoid personal benefits of a kind that could influence or be suitable to influence actions, case preparation or decisions. This means, among other things, that employees should not initially participate in trips or social activities with suppliers or other partners that do not have a professional content. All participation must be approved by the immediate superior. Employees may not receive gifts, commissions, services or other benefits for themselves or others, with the exception of smaller gifts such as advertising items or Christmas greetings.

Conflict of interest

Employees must behave in such a way that they do not unduly favor anyone in the context of their service. SiO's employees must avoid situations where a conflict may arise between their own personal and/or financial interests and the company's interests.

Use of SiO's assets

Use of SiO's machines, cars and other equipment can only take place in accordance with established guidelines. Employees are under no circumstances allowed to buy goods through SiO, order goods from the relevant administration for private use or make private use of SiO's discount scheme, unless these are services that SiO offers to employees on a general basis.

Information

Confidential information received in connection with processing cases must be respected and not used for personal gain. All information provided in connection with SiO's business must be correct and reliable. Be careful when using social media. Be aware that private messages can be linked to your function in SiO.

Violation of ethical guidelines

Behavior in breach of the ethical guidelines will be followed up. For the individual employee, it can lead to sanctions in the employment relationship in the form of a warning, dismissal or dismissal.SiO encourages employees, partners or others who are familiar with or suspect a practice that is not in accordance with the ethical norms, to take this up with the immediate manager, his superior, contact person in SiO, admin. Mr. or in very special cases, the chairman of the board.

Whistleblowing poster

What is whistleblowing?

Whistleblowing is to raise objectionable matters to someone who can do something about it. Criticisms are violations of laws, regulations, internal rules or ethical norms. Examples of this can be bullying and harassment, environmental pollution, conditions that create a danger to life and health and financial infidelity.

Whistleblowing is positive

Reporting objectionable matters is good for SiO and the society, because the objectionable conditions can be rectified.

Follow-up of notification

The management takes a decision on how cases that have been notified are to be followed up.

• Things that are worthy of criticism must be cleaned up. The whistleblower must have feedback on how the case is handled.
• If it turns out that the criticism is unfounded or based on a misunderstanding, the whistleblower must receive an explanation.
• The management also has a responsibility to take care of people who have been exposed to criticism.
• The matter reported must be investigated and clarified as best as possible. Contradiction must be ensured.
• The case must be treated confidentially and only those handling the case must have access.

Protection against reprisals when reporting

A whistleblower who experiences retaliation from a colleague or manager must report it to the immediate manager or other superior, who must immediately deal with such a case. (See the Work Environment Act §2 A-4). Others can use SiO's  channels.

Who do you notify?

For employees: Both the case and the situation will determine how it is notified:

• The starting point is that you notify the immediate manager.
• If the immediate manager does not deal with the case or the case concerns the immediate manager, you can notify the superior.
• Personnel matters can be notified to union representatives.
• Matters concerning the working environment can be notified to the health and safety representative, OU or AMU.
• In special cases, cases can be notified to the CEO or the chairman of the board.
• You can also send an e-mail to varsling@sio.no

External notification: In SiO, we have made it possible to notify internally. At the same time, the individual always has the right to go to public supervision of relevant matters.For students and others: SiO wants to improve and encourages reporting of objectionable conditions. You can notify by email to varsling@sio.no

Anonymity and confidentiality

Reporting can be done anonymously, but normally transparency will ensure better proceedings and a better result for all parties involved.

Regulations

The Working Environment Act has provisions on notification in Chapter 2 A. This notification poster must comply with the law's provisions, among other things, by making arrangements so that employees in SiO can notify about objectionable conditions in a responsible manner.